Responsibilities

• Responsible in providing the best Total IT solutions to cater to clients technology requirements
• Execute sales strategies and penetrate the markets of MNC, large Conglomerate and professional Bodies
• Able to present and demonstrate IT Products & Services to clients
• To achieve business objectives and sustain excellent levels of client satisfaction so as to strengthen client relationship and brand values
• Handle account management and maximize business opportunities to excel client satisfactions
• Deliver effective client services consistently with clients' business needs
• Organize events, road shows and marketing activities to introduce our new service or products and maintain and extend clients base

Requirements

• Bachelor Degree/ Higher Diploma in Business, IT or related discipline
• At least 2 years experience in Corporate Account Management/ Corporate Sales/ Marketing/ Client Serving, preferably in IT related industry
• Strong business sense and meet client’s requirement
• Able to work under pressure with strong analytical and problem solving
• Capable of working independently as well as a good team player and establishing relationship with decision makers and senior executives
• Energetic, presentable, hard working, positive thinking and aggressive
• Outgoing personality, good interpersonal and communication skills
• Good command of English and Mandarin

** Candidate with more experience will be considered as Account Manager.

Responsibilities

• Install and configure hardware, including workstations, printers, peripherals & applications
• Perform installation, evaluation and implementation on servers and system software
• Provide on-site / remote / hotline user support and troubleshooting on office and server application
• Perform hardware / software inventory audit for clients
• Record and follow up calls, incidents and on-going issues
• Communicate with internal and external customers in a professional manner, in regards to technology, operation and other enquiries
• Research for product information and compatibility
• Provide pre- & post-sales technical services and support to customers
• Analyze, recommend and implement fixes and documentation work
• Perform and follow up project tasks

Requirements

• Bachelor Degree or equivalent in Computer Science plus 1year relevant working experience
• Holder of vendor certification (e.g. Microsoft, Cisco)
• Practical experience on implementation and troubleshooting of MS Server particularly on Exchange, SharePoint, SQL or other security & protection products is a plus
• Familiar with at least two computer platforms or server products, such as Windows, Exchange, Domino, Citrix, etc.
• Project experience is a plus
• Excellent customer service attitude, good at reporting and self-management
• Result-oriented and performance-oriented, a self-learner on new technologies
• Good team player, good problem solving skills and communication skills

**Applicants with years of related working experience could have academic qualification exemption.

Responsibilities

• Identify client requirements, define scope of project and propose the best solutions to customer
• Communicate with colleagues to get information of new technology or pass them the solutions for execution
• Evaluate the resources and costs required for solutions and try to match client’s budget
• Communicate with clients in a professional manner
• Prepare documents, reports, proposals, and presentations, regular progress update to management and clients
• Attend and host latest IT related training, talks and workshops etc.
• Other ad-hoc tasks and projects as assigned

Requirements

• Degree holder in Computer Science, Information Technology or equivalent disciplines
• Five (5) years of relevant working experience in infrastructure support with proven experience in system analysis, design and development
• Solid experience in presales, technical positions of ICT solutions and managed services
• Having experience in project management is essential, PMP certificate is a plus
• Knowledge in either networking, virtualization, disaster recovery and cloud solutions is a plus
• Knowledge in either database management system, web and mobile application development, cloud computing and other latest IT technology is a plus
• Achievements in product or role-based certification (i.e. CCIE, CISSP) is considered an advantage
• Willingness to learn and self-motivated 
• Positive attitude with excellent interpersonal, communication, analytical, problem-solving skills
• Having a sense of responsibility and punctuality, with a proactive attitude 

Responsibilities

• Conduct various training programs (daytime or evening) with high quality, mainly focus on IT related Technical products.
• Delivery modes include formal classroom training, workshops and seminars at Infocan training centre or at clients' sites.
• Conduct ongoing needs analysis to identify corporate training & development needs, and design related training programs to cope with market’s demand.
• Set up training practices and policies, develop and design training tools and materials.
• Catch up with the latest IT technologies proactively to make your training more comprehensive and strengthen your expertise.

Requirements

• Degree holder or above in IT, Education, Business or related disciplines.
• Minimum 1 year relevant working experience in training/ teaching is preferred.
• Strong knowledge in Microsoft Office, Multimedia or other commonly used applications and products is definitely an advantage.
• Proficiency in English and Chinese (oral and written).
• Excellent presentation, interpersonal and communication skills.
• Positive work attitude and passionate in training and people development.

For Part-time trainer, it would be an advantage if you are having the skill-sets /training experience on the below courses:

Responsibilities

• Produce, edit, proofread and broadcast the external communications materials including the company brochures, newsletters, leaflet, company web-site and email banner etc.
• Coordinate with external organizations for joint promotion, sponsorship and volunteer opportunities.
• Arrange interviews with journalists or external parties; prepare and distribute media releases.
• Assist in executing internal and external corporate events/ projects.
• Identify opportunities for proactive and reactive communications in traditional and new media.

Requirements

• Bachelor Degree holder or equivalent in Advertising / Journalism/ Communications/ business related disciplines.
• Minimum 1 year in corporate experience, preferable in advertising/ media/ marketing or relevant industry, with a strong local media relations is definitely an advantage.
• Proactive team player, excellent interpersonal, communications, presentation and problem solving skills.
• Proficiency in Photoshop, knowledge in AI is a plus.
• Good command in English and Chinese (both written and spoken).

**Applicants with years of related working experience could have academic qualification exemption.

This position is missioned to take up our existing marketing and external promotion activities, highly qualified candidates would be considered to start from a senior position with a goal to develop and head up a new team for this important function in the organization.

Responsibilities

• Support the sales team throughout the sales cycle by preparing client-related documents and other sales-related documents, including, but not limited to, quotations, tenders, invoices, etc.
• Respond to customer enquiries and follow up on orders by liaising with customers, vendors, and internal departments, with professionalism and good mannerism
• Provide professional after-sales support and maintain long-term relationships to maximize customer loyalty
• Contact vendors and distributors for sales-related matters including, but not limited to, verifying stock availability, lead time, warranty of the products, etc.
• Attend IT related meetings, events, and seminars
• Other ad-hoc assignments and duties as assigned

Requirements

• Form 5 education or above
• Knowledge and understanding of the IT industry is a plus
• Proficiency in Microsoft Office 365; Chinese word processing is a plus
• Attentive to detail and able to work independently in a fast-paced and dynamic environment to meet project deadlines
• Demonstrated investment in personal growth and development with a strong sense of responsibility
• A self-motivated team player with strong interpersonal, presentation, and communication skills
• A good command of spoken and written English and Chines

** Candidate with more experience will be considered as Senior Sales Coordinator.

Responsibilities

• Conduct ongoing needs analysis to identify corporate training & development needs, and design related training programs to cope with markets demand
• Understand corporate customer requirement and design training programme accordingly
• To prepare and update teaching materials to enhance customer learning experience
• Deliver training through various ways, including but not limited to online and face-to-face classroom training, workshop and seminar etc.
• Consolidate training results or feedbacks for management review
• Work closely with the technical team to participate in design and implementation of IT projects
• Other ad-hoc assignments and duties as assigned

Requirements

• Degree or Higher Diploma holder in Computer Science, Computer Engineering, or related disciplines
• Five (5) years relevant working experience in IT industry, preferably with not less than 3 years teaching experience in IT training
• Strong knowledge in Microsoft Office, Multimedia or other commonly used applications and products is an advantage
• Expertise in at least one of the following disciplines: Networking；Cloud ；Server ；Security；Programming
• Mature, excellent work attitude, people-oriented, outgoing with positive character
• Reliable, result-oriented and a fast-learner
• Excellent presentation, interpersonal and communication skills
• Creative with can-do attitude
• Passionate in training and people development

Responsibilities

• Responsible for administrative and logistic tasks related to training
• Perform reception duties at front desk
• Ensure the daily operation of the training centre is smooth
• Assist in preparing monthly reports for management reference
• Coordinate training programs and arrange training schedules
• Support and provide excellent customer service for the full cycle of exam centre operation, from examinee registration to completion of examination
• Answer incoming phone call and handle customers enquiries
• Handle ad-hoc situations and work closely with training team to accomplish team goals

Requirements

• Form 5 education or above
• Minimum 1 year relevant working experience
• Creative, independent, self-initiative, detail-minded and able to deal with ad-hoc situations
• Excellent communication / interpersonal skill and service manner
• Good PC skill in usage of Excel, MS Word & Chinese Word Processing